Insurance Quote Info
Website: https://insurancequoteinfo.online/
Effective Date: November 9, 2026
1. Introduction
At Insurance Quote Info, we aim to provide transparent pricing, clearly described educational services, and fair handling of customer refund and cancellation requests.
This Refund & Cancellation Policy explains how customers may request cancellations, refunds, and assistance with payment concerns.
Insurance Quote Info is an independent, paid educational information service based in Lahore, Pakistan, serving customers in the United States.
Our services provide general auto insurance education and preparation assistance. We do not sell insurance policies, issue actual insurance quotes, or collect insurance premiums.
2. Services Covered by This Policy
This policy applies to the following educational services:
| Educational Service | Fee Range |
|---|---|
| New Auto Insurance Quote Information | $9.99–$14.99 |
| Insurance Quote Preparation Assistance | $14.99–$24.99 |
| Insurance Coverage Education | $9.99–$19.99 |
| Insurance Rate Comparison Education | $14.99–$29.99 |
| New Driver Insurance Guidance | $19.99–$39.99 |
All prices are in US dollars.
The exact price, service description, delivery arrangements, and applicable terms are disclosed before purchase.
These charges are educational service fees, not insurance premiums.
3. Cancellation Before Service Begins
Customers may request cancellation before their purchased educational service has started.
If payment has been collected but no part of the purchased service has been delivered, customers are eligible for a full refund.
To request cancellation, contact us at:
Phone: (888) 795-3707
Please provide the transaction date, purchased service, and available payment reference so we can locate the transaction.
Do not provide complete payment-card numbers or sensitive account passwords.
4. Refunds for Services Not Delivered
Customers are eligible for a full refund if Insurance Quote Info is unable to provide the purchased educational service.
Examples include:
- The purchased service was not delivered.
- We canceled the service and did not provide an agreed alternative.
- A technical or operational issue prevented service delivery.
- We cannot provide the educational assistance described at purchase.
Customers may contact us to request a refund or another appropriate resolution.
5. Refunds for Partially Completed Services
If a customer requests cancellation after part of an educational service has been delivered, we will review the request based on:
- The original service description
- The amount of assistance already provided
- Any remaining undelivered assistance
- The reason for cancellation
- Applicable consumer protection requirements
Where appropriate, we may offer a proportional refund for the undelivered portion of the service.
We will explain the outcome of the review and any applicable refund amount.
6. Refunds After Service Completion
If the purchased educational service has been fully delivered as described, a refund is not automatically available solely because the customer no longer wishes to use the information.
However, customers may still request a review if:
- The delivered service materially differed from its description.
- A promised component was not provided.
- A billing error occurred.
- The customer was charged without proper authorization.
- Applicable law provides a refund or other remedy.
We will review such requests fairly and in accordance with applicable law.
7. Incorrect or Duplicate Charges
If a customer believes a payment was duplicated, incorrectly calculated, or unauthorized, they should contact Insurance Quote Info promptly.
We will review the available transaction records and correct confirmed billing errors.
Any confirmed duplicate or unauthorized charge will be refunded, subject to applicable payment and legal requirements.
Customers retain their rights to contact their payment provider or financial institution regarding disputed transactions.
8. How to Request a Refund
To request a refund, please follow these steps.
Step 1 — Contact Us
Call (888) 795-3707.
Step 2 — Provide Transaction Information
Provide the name used for the purchase, approximate transaction date, selected educational service, and available transaction reference.
Step 3 — Explain Your Request
Briefly explain whether you are requesting cancellation, reporting an undelivered service, or disputing a charge.
Step 4 — Request Review
Our service team will review the request and may ask for additional non-sensitive information needed to identify the transaction.
Step 5 — Receive a Decision
We will communicate the review outcome and explain any approved refund or alternative resolution.
9. Refund Processing
Approved refunds will generally be returned through the original payment method where supported by the payment provider.
The time required for funds to appear may depend on the payment processor, bank, and payment method.
We will communicate available processing information when a refund is approved.
We do not guarantee an exact bank posting date because financial institutions may have different processing times.
10. Service Rescheduling
If a purchased educational session cannot take place at the agreed time, customers may request rescheduling.
Rescheduling is subject to service availability and mutual agreement.
If we cannot provide the purchased service within a reasonable agreed timeframe, customers may request cancellation and a refund for undelivered assistance.
11. No Insurance Premium Refunds
Insurance Quote Info does not collect insurance premiums or process payments on behalf of insurance carriers.
Therefore, this Refund & Cancellation Policy applies only to our educational service fees.
For refunds of insurance premiums, policy cancellations, or insurer billing adjustments, customers must contact the appropriate insurance provider.
12. No Guaranteed Insurance Outcomes
Purchasing an educational service does not guarantee:
- Approval for insurance coverage
- A specific insurance premium
- Lower insurance rates
- Eligibility for any insurance policy
- Insurance policy issuance
- Financial savings
A lack of insurance approval or savings does not, by itself, establish that an educational service was not delivered.
However, customers retain all refund and other rights available under applicable law.
13. Customer Privacy During Refund Requests
We aim to collect only the information reasonably necessary to identify a transaction and process a refund request.
Customers should not provide Social Security numbers, online banking passwords, or complete payment-card details during ordinary refund inquiries.
Personal information is handled according to our Privacy Policy.
14. Consumer Protection Rights
Nothing in this policy limits or excludes mandatory consumer rights under applicable law.
If a law provides a customer with additional cancellation, refund, or dispute rights, those rights will apply regardless of any conflicting provision in this policy.
15. Changes to This Policy
Insurance Quote Info may update this Refund & Cancellation Policy to reflect changes in services, payment arrangements, or applicable legal requirements.
Updates will be published on this page with a revised effective date.
Changes will not retroactively reduce refund rights applicable to an existing purchase.
16. Contact Information
For refund requests, cancellation questions, or payment concerns, contact:
Insurance Quote Info
Website: https://insurancequoteinfo.online/
Phone: (888) 795-3707
Business Operating Location: Lahore, Pakistan
Service Audience: United States
Important Service Disclosure
Insurance Quote Info is an independent, paid educational information service.
We are not an insurance carrier, licensed insurance agency, insurance broker, or official insurance company representative.
We do not sell insurance policies, issue insurance quotes, provide personalized insurance recommendations, or collect insurance premiums.
All payments to Insurance Quote Info are for selected educational assistance services only.